02045 383 986

Terms of service

STACK INDUSTRIAL LTD – TERMS OF SERVICE

OVERVIEW

This website is operated by Stack Industrial Ltd (“we”, “us”, “our”). We provide this website, including all information, tools, products and services available from this site (the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify, which enables us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein, including our Privacy Policy [LINK].

If you do not agree to these Terms, you must not use our Services.

SECTION 1 – ACCESS AND USE

By using our Services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

You agree to provide accurate, current and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

SECTION 2 – PRODUCTS AND USE

We supply products primarily for commercial, industrial and workplace use.

While we aim to ensure all product descriptions, images and specifications are accurate, these are provided for guidance only. Variations may occur due to manufacturing tolerances, materials, or display settings.

We do not guarantee that products will be suitable for your specific use case. It is your responsibility to ensure products meet your requirements.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities supplied
  • Refuse supply where necessary

SECTION 3 – ORDERS AND ACCEPTANCE

All orders placed are offers to purchase.

We reserve the right to accept or reject any order at our discretion. An order is only accepted once we confirm it in writing (typically via email).

We may cancel or amend orders due to:

  • Pricing errors
  • Stock availability issues
  • Suspected fraud or misuse

Once accepted, orders may not be cancelled without our agreement.

Returns are governed by our Refund Policy [LINK].

SECTION 4 – PRICING AND PAYMENT

All prices are listed in GBP (£) and are exclusive of VAT unless stated otherwise.

Shipping costs, VAT, and any additional charges will be clearly displayed at checkout.

We reserve the right to change pricing at any time prior to order acceptance.

You confirm that:

  • Payment details provided are valid
  • You are authorised to use the payment method
  • You will pay all charges incurred

SECTION 5 – SHIPPING, DELIVERY & RISK

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by:

  • Carriers
  • Supply chain disruptions
  • Events outside our control

Risk in goods passes to you upon delivery.

For palletised and commercial deliveries:

  • You are responsible for ensuring suitable access
  • Failed deliveries may incur additional charges

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (including text, graphics, logos, images, and design) is owned by or licensed to Stack Industrial Ltd and is protected by UK and international intellectual property laws.

You may not reproduce, distribute, or exploit any content without our written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links.

We:

  • Do not control these services
  • Are not responsible for their content or performance
  • Provide them “as is” without warranty

Use of third-party tools is at your own risk.

SECTION 8 – SHOPIFY RELATIONSHIP

Our store is powered by Shopify.

However, all transactions are between you and Stack Industrial Ltd. Shopify is not responsible for any aspect of your purchase.

SECTION 9 – PRIVACY

Your personal data is handled in accordance with our Privacy Policy [LINK].

By using our Services, you consent to this processing.

SECTION 10 – FEEDBACK

Any feedback you provide may be used by us without restriction.

You confirm that:

  • You own the rights to any feedback submitted
  • It does not infringe third-party rights

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions at any time, including after an order has been placed.

SECTION 12 – PROHIBITED USES

You must not use the Services:

  • For unlawful purposes
  • To infringe intellectual property
  • To transmit malicious code
  • To scrape, harvest or extract data
  • To interfere with website functionality

We may suspend or terminate access for breaches.

SECTION 13 – AUTOMATED ACCESS (AGENTS)

You may not use automated systems (bots, scraping tools, AI agents, etc.) to access or interact with our Services without our prior written consent.

We reserve the right to block or restrict such access.

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time without notice.

You remain liable for any outstanding amounts.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”.

To the fullest extent permitted by law, we make no warranties regarding:

  • Accuracy
  • Reliability
  • Fitness for purpose

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Stack Industrial Ltd shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, revenue or business
  • Delays or delivery failures

Our total liability shall not exceed the value of the goods supplied.

SECTION 17 – INDEMNITY

You agree to indemnify and hold harmless Stack Industrial Ltd against any claims arising from your misuse of the Services or breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision is found to be unenforceable, the remaining provisions will continue in full force.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Stack Industrial Ltd.

SECTION 20 – ASSIGNMENT

We may assign our rights under these Terms. You may not assign yours without written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

SECTION 23 – CONTACT INFORMATION

Stack Industrial Ltd
Email: hello@stackindustrial.co.uk
167-169 Great Portland Street
5th Floor
London
W1W 5PF
Company Number: 17152848
VAT Number: GB517961761
Phone: 02045 3838 986